Privacy Policy

1. Information we collect

2. How we use information

We use your information to:

• —Provide and improve Nyelux services
• —Authenticate your account and manage access
• —Send important service updates and notifications
• —Provide customer support
• —Analyze usage patterns to improve features
• —Ensure platform security and prevent fraud
• —Comply with legal obligations

3. Information sharing

We do not sell, rent, or trade your personal information. We may share information only:

• —With your explicit consent
• —To comply with legal obligations
• —With service providers who help operate Nyelux (under strict confidentiality)
• —To protect rights, property, or safety
• —In aggregated, anonymized form for research

4. Data security

We implement industry-standard security measures:

• —End-to-end encryption for data in transit and at rest
• —Multi-factor authentication
• —Regular security audits and penetration testing
• —Access controls and monitoring
• —HIPAA-compliant infrastructure
• —SOC 2 Type II controls

5. Cookies and tracking

We use cookies and similar technologies to:

• —Keep you signed in
• —Remember your preferences
• —Analyze platform usage
• —Improve performance

You can manage cookie preferences in your browser settings.

6. Your rights

You have the right to:

• —Access your personal information
• —Correct inaccurate data
• —Request deletion of your data
• —Export your data
• —Opt out of marketing communications
• —Lodge a complaint with supervisory authorities

7. Data retention

We retain your information only as long as necessary to provide services and comply with legal obligations. When you delete your account, we remove your personal data within 30 days, except where retention is required by law.

8. Children's privacy

Nyelux is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to this policy

We may update this policy periodically. We will notify you of significant changes via email or platform notification. Continued use after changes constitutes acceptance.

10. Contact us

For privacy questions or concerns, contact us at:

Email: contact@nyelux.com