Privacy Policy

1. Information we collect

2. How we use information

We use your information to:

• —Provide and improve Nyelux services
• —Authenticate your account and manage access
• —Send important service updates and notifications
• —Provide customer support
• —Analyze usage patterns to improve features
• —Ensure platform security and prevent fraud
• —Comply with legal obligations

3. Information sharing

We do not sell, rent, or trade your personal information. We may share information only:

• —With your explicit consent
• —To comply with legal obligations
• —With service providers who help operate Nyelux, listed on our data security page
• —To protect rights, property, or safety
• —In aggregated, anonymized form for research

4. Data security

Measures that protect your information include:

• —Encrypted connections (TLS 1.2 or higher) and encrypted file storage
• —Individual accounts, account lockout after repeated failed sign-ins, and automatic sign-out
• —Access limited by organization and role, enforced by our servers
• —Audit logging of document sharing changes and key administrative actions

Details are on our data security page. Please do not enter patient health information; the platform is not designed to receive it.

5. Cookies and tracking

We use cookies and similar technologies to:

• —Keep you signed in
• —Remember your preferences
• —Analyze platform usage
• —Improve performance

You can manage cookie preferences in your browser settings.

6. Your rights

You have the right to:

• —Access your personal information
• —Correct inaccurate data
• —Request deletion of your data
• —Export your data
• —Opt out of marketing communications
• —Lodge a complaint with supervisory authorities

7. Data retention

We keep your information while your account is open, and afterwards only as needed to provide the service and meet legal obligations. When you delete your account, it is closed immediately and can no longer be used to sign in. To have the personal data in it erased, email contact@nyelux.com; we complete erasure within 30 days of your request, except where the law requires us to keep something.

8. Children's privacy

Nyelux is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to this policy

We may update this policy periodically. We will notify you of significant changes via email or platform notification. Continued use after changes constitutes acceptance.

10. Contact us

For privacy questions or concerns, contact us at:

Email: contact@nyelux.com